ideas, innovations and apps for social work in the age of smartphones and social media
The business benefits of mobile are easy to make, especially when it comes to employee productivity and the facility of being able to contact members of staff on a close to 24/7 basis. Yet, I am sure we have all been in situations where we have been interrupted by a business call on our mobile phone at an inconvenient time.
I recently came across a report entitled “The Well-Being of the Mobile Workforce” by Dr. Caroline Axtell, of the Institute of Work Psychology, University of Sheffield, UK. The report was sponsored by iPass Inc. The report interprets some of the key findings from the iPass Mobile Workforce Reports from August 2011 and November 2011 and discusses them in relation to extensive research on employee well-being and remote/flexible working.
The introduction to the report notes that there is a “Dark Side” to being able to work and be contacted “anytime, anywhere.” This can have a detrimental effect on employee well-being due to the increased demands, lower control and higher fatigue that employees can experience. These demands and stresses can also have an impact on family relationships.