ideas, innovations and apps for social work in the age of smartphones and social media
The Digital Engagement Cookbook will …
… help you to explore the new opportunities that the digital world offers for engaging with and empowering citizens and consumers. It contains one of the most comprehensive, categorised collections of Digital Engagement methods on the web.
This site will:
- Introduce you to a range of digital engagement methods, including their strengths and weaknesses
- Help you to select the digital engagement method(s) relevant to you
- Provide examples of how the methods have been used
- Direct you to tools to put the method into action
For the purposes of this site, “digital engagement” means the use of digital tools and channels to help citizens and consumers to mobilise around an issue or make more informed decisions.
This site is sponsored by Consumer Focus – the statutory consumer champion for England, Wales, Scotland and (for postal consumers) Northern Ireland. We operate across the whole of the economy, persuading businesses, public services and policy makers to put consumers at the heart of what they do.
In addition to different ways of searching for methods (search methods by parameters, browse directory, simple search by keyword), the site offers useful guides for ‘Planning engagement‘ and ‘Measuring success’.